INTRODUCTION

Effective Date: January 5, 2026

PEAK RSG Services Inc. (“PEAK,” “we,” “us,” or “our”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, secure, and provide access to personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) where applicable. This Policy applies to personal information collected through our website (“Site”), in person, by phone, email, or other channels.

By interacting with us, you consent to the practices described in this Policy.

1. SCOPE OF POLICY

This Policy covers personal information collected about individuals in the course of PEAK’s commercial activities and services, including prospective and current customers, job applicants, website visitors, and others whose personal information we process. It does not apply to information that is anonymized or aggregated such that individuals cannot be identified.

2. WHAT PERSONAL INFORMATION WE COLLECT

We collect only the personal information necessary to fulfill the purposes identified at the time of collection or as permitted by law. This may include:

  • Contact Information: Name, mailing address, email address, phone number.
  • Business Information: Company name, job title, business contact details.
  • Transactional Information: Details about services requested, purchases, billing, and payment information.
  • Employment-Related Information: Resume, qualifications, employment history, references for applicants.
  • Technical and Usage Information: IP address, browser type, website activity data.
  • Communications: Records of correspondence, inquiries, and feedback you provide.

3. HOW WE COLLECT PERSONAL INFORMATION

We collect personal information:

  • Directly from you when you provide it voluntarily (e.g., form submissions, email, phone).
  • Indirectly through automated technologies when you use our website.
  • From third parties where permitted and lawful (e.g., business partners, service providers).

4. PURPOSES OF COLLECTION, USE, AND DISCLOSURE

We may collect, use, or disclose personal information for purposes for a number of reasons, including:

  • To provide, maintain, and improve our services.
  • To serve you better and communicate effectively with you.
  • To set up, manage and offer products or services that meet your needs.
  • To manage and administer accounts, orders, and payments.
  • To recruit and assess employment candidates.
  • To comply with legal and regulatory obligations.
  • To recognize and deliver relevant ads to you on our third-party websites and apps.
  • For marketing and promotional purposes, with your consent.
  • To protect PEAK’s rights, property, customers, or others.

5. CONSENT

We collect, use, and disclose personal information with your consent (express or implied), except where otherwise permitted or required by law. Where feasible, consent is obtained at the time of collection. You may withdraw your consent at any time, subject to legal or contractual restrictions; however, withdrawing consent may limit PEAK’s ability to provide certain services to you.

6. SHARING AND DISCLOSURE

Your personal information may be shared:

  • With service providers and third parties who support our business operations and who agree to safeguard your data.
  • With affiliates and partners as needed to fulfill services or contractual obligations.
  • With law enforcement or regulators when required by law.
  • In connection with a business transaction (e.g., merger, acquisition), with notice to affected individuals.

PEAK does not sell or lease personal information to third parties for independent marketing purposes.

7. INTERNATIONAL TRANSFERS

Where your information is processed or stored outside Canada (e.g., cloud services), PEAK will take reasonable steps to ensure safeguards are in place and the information receives a standard of protection substantially similar to Canadian requirements.

8. SAFEGUARDS

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, copying, use, or modification. These safeguards are appropriate to the sensitivity of the information.

9. RETENTION AND DISPOSAL

Personal information will be retained only as long as necessary to fulfill the identified purposes or to satisfy legal, accounting, or reporting requirements. When no longer needed, we will securely destroy, anonymize, or de-identify the information.

10. ACCESS AND CORRECTION RIGHTS

You have the right to:

  • Request access to personal information we hold about you, subject to any legal restrictions or rights of refusal.
  • Request corrections to inaccurate or incomplete information.

Upon request, PEAK will respond within a reasonable timeframe and, if applicable, disclose the personal information we hold about you. However, to the extent permitted by law, we reserve the right to charge a reasonable fee for copying and sending the information from your file. Note that your ability to exercise these rights will depend on a number of factors (E.g., Requiring verification of your identity before providing access.), otherwise we may not be able to agree to your request. If you wish to request access to or correction of personal information, you can contact our Privacy Officer.

11. COOKIES AND TRACKING TECHNOLOGIES

We and third parties may employ cookies, web beacons, or similar technologies to collect usage information when you visit our website. You may set your browser to refuse cookies, but this may affect your ability to use certain features. Proper access and use of information provided on the Site is governed by our Terms of Use.

12. CHILDREN’S INFORMATION

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children without consent from a parent or guardian. If such information is inadvertently collected, we will take steps to delete it.

13. CHANGES TO THIS POLICY

We may revise this Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated Policy.

CONTACT INFORMATION

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact:

Privacy Officer
PEAK RSG Services Inc.
11782 Hammersmith Way #203
Richmond, BC V7A 5E2
privacy@peakservices.ca

If you remain dissatisfied, you may contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority.