INTRODUCTION

Effective Date: January 5, 2026

Welcome to peakservices.ca (“Site”) and all associated websites, mobile applications, and online services operated by PEAK RSG Services Inc. (“PEAK,” “we,” “us” or “our”). These Terms of Use (“Terms”) govern your access to, and use of the Site and any Content, functionality, and services offered on or through the Site.

These Terms are of general application and shall be read together with and as supplementary to any disclaimer, term or condition posted on this Site. The Terms, exclusions and conditions of the contracts relating to products and services mentioned on this Site are not fully described. Their interpretation is governed by the terms and conditions of the contract applicable to the restoration services purchased, and by any applicable laws and regulations. In case of any discrepancy between the contract and the Site, the contract will apply.

Please take a moment to familiarize yourself with the terms and conditions. By accessing or using the Site or our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue use of the Site immediately.

1. ACCEPTANCE OF TERMS

Your use of the Site constitutes your acceptance of these Terms and all terms incorporated by reference. PEAK may modify or update these Terms at any time in its sole discretion without any notice to you. Revised Terms are effective upon posting on the Site, and your continued use constitutes acceptance of the updated Terms. We strongly recommend you revisit these terms and conditions periodically. Your continued use of this Site will be deemed your conclusive acceptance of any modification.

2. USE OF THE SITE

2.1 Eligibility

You represent and warrant that you are at least 18 years of age and legally capable of entering into binding contracts. The Site is intended for users in Canada, and access and use of this Site are subject to all laws and regulations applicable in your province or territory of residence or property ownership. Please be aware that some products and services described in the Site may not be available in your province or territory of residence. Persons accessing this Site are required to obtain information about and observe any relevant restrictions.

2.2 Permitted Use

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable laws or regulations.
  • Attempt unauthorized access to any portion of the Site.
  • Interfere with or disrupt the integrity or performance of the Site.
  • Use the Site to transmit harmful or malicious code.
  • Misuse any data or information obtained from the Site.

3. SECURITY

Once you have gained access to the Site, it is highly recommended that you do not leave the computer terminal until you have left the Site.

PEAK does not warrant that any information, software or other material accessible through the Site or through links to other web sites is free of viruses, worms, Trojan horses or other harmful components. Without the use of encryption, communication through the Internet or electronic communication is not secure and privacy cannot be ensured.

4. TRADEMARKS

Certain names, words, titles, slogans, icons, graphics, designs, and other Content displayed on this Site are tradenames, trademarks, or service marks of PEAK, whether registered or unregistered, and may be protected under the laws of Canada and other jurisdictions. These marks and materials form part of the intellectual property of PEAK and its affiliates (collectively, the “PEAK Trademarks”).

The Site may also display names, logos, marks, or other proprietary Content belonging to third parties. Such trade-marks and tradenames are the property of their respective owners and may be use by PEAK under licence or with permission. Nothing on this Site grants users any licence or right to use any PEAK Trademarks or third-party trademarks without the prior written consent of PEAK or the applicable rights holder.

Any unauthorized use, reproduction, downloading, transmission, alteration, or other exploitation of the PEAK Trademarks, third-party trademarks, or the Content of this Site may violate applicable trademark, copyright, or other intellectual property laws and may result in legal action.

5. INTELLECTUAL PROPERTY

All Content on the Site, including but not limited to text, images, graphics, logos, button icons, software, and data compilations is the property of PEAK or its licensors and is protected by Canadian and International intellectual property laws. You may not use, reproduce, distribute, or create derivative works without our prior written permission.

Any use of the Site or its Content that is not expressly authorized by PEAK may constitute a violation of applicable copyright, trademark, or other federal and provincial laws and may result in civil or criminal liability. This includes, without limitation, the unauthorized downloading, reproduction, distribution, transmission, alteration, or creation of derivative works from any Content available on the Site.

Except as expressly permitted in writing by PEAK, Content from this Site may not be reproduced, published, posted, transmitted, or otherwise distributed through newsgroups, mailing lists, electronic bulletin boards, blogs, social media platforms, or any other website or online services. Links to this Site may not be created or used in a manner that implies endorsement, affiliation, or association with PEAK without clearly identifying PEAK as the source and obtaining prior written consent.

6. CONTENT

The information, materials, images, illustrations, graphics, text, and other content made available on this Site (collectively, the “Content”) are provided by PEAK for general information purposes only. While PEAK endeavours to ensure that the Content is accurate and reliable at the time it is posted, PEAK makes no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, or timeliness of the Content.

PEAK assumes no responsibility or liability for any errors, omissions, or inaccuracies in the Content, whether in whole or in part. The Content may be changed, updated, or removed at any time without notice, and PEAK is under no obligation to update or correct any information presented on the Site.

For service-specific information, project details, insurance related matters, or any questions requiring confirmation, users are encouraged to contact PEAK directly.

7. DISCLAIMERS

The Site is provided “as is” and “as available” without any warranties, express or implied. PEAK does not guarantee the accuracy, completeness, or reliability of any Content on the Site or that the Site will be error-free or uninterrupted. PEAK expressly disclaims all warranties to the fullest extent permitted by law.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, PEAK and its affiliates, officers, directors, employees, agents, licensors, and suppliers will not be liable for any indirect, incidental, special, punitive, consequential, or exemplary damages arising out of or in connection with your access to or use of the Site, even if previously advised of the possibility of such damages.

9. PRIVACY AND PERSONAL INFORMATION

9.1 Collection and Use

PEAK collects, uses, and discloses personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”). Personal information may include — but is not limited to — your name, contact details, email address, and information provided to request services or contact us. We use personal information to:

  • Respond to inquiries and requests.
  • Provide our services.
  • Administer claims and restoration work.
  • Improve our website and services.

9.2 Consent

By using the Site or submitting personal information, you consent to the collection, use, and disclosure of your personal information for the purposes described in these Terms and our Privacy Policy.

9.3 Disclosure

We may share personal information with:

  • Service providers and contractors performing services on our behalf.
  • Insurance companies and related third parties as needed to administer services.
  • Legal authorities if required by law.

We will not sell personal information without your consent.

9.4 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. Despite these measures, no electronic transmission is completely secure.

9.5 Privacy Policy

Our full Privacy Policy is incorporated by reference and available on the Site. It describes in detail how we handle personal information.

10. THIRD-PARTY LINKS

The Site may contain links to third-party websites or services that are not owned or controlled by PEAK. We are not responsible for the content or privacy practices of those third parties. Your use of such linked sites is at your own risk.

11. COOKIES

Cookies are small data files sent to your Internet browser that allow us and our third-party service providers to recognize you when you visit our Site. If you set your browser to disable cookies, you may not be able to access certain parts of the Site or certain parts of the Site may not work properly.

We use cookies for your convenience in order to allow us to recognize you when you return to the Site, to gather information about your use of the Site, to enable the functionality of certain services available through the Site, to maintain, monitor, protect, and improve the Site, and to integrate third party services into the Site.

Any website traffic data we collect may be share with our parent company PEAK Products Manufacturing Inc., and our affiliates in the PEAK Products Manufacturing group of companies consistent with the purposes set out in our Privacy Policy.

We use the following cookies to integrate the following services into this Site:

11.1 Essential and Functional Cookies

Essential cookies are required for the proper operation of the Site and cannot be disabled through our systems. These cookies enable core functionality such as page navigation, security features, and access to protected areas of the site.

Functional cookies support enhanced Site performance and usability. They allow the Site to remember information you provided or selections you make so that your experience is consistent and tailored during future visits.

Essential and functional technologies used by PEAK may include:

  • Cloudflare – website security, performance, and reliability.

11.2 Analytics Cookies

Analytics cookies help PEAK understand how visitors interact with our Site so we can improve functionality, Content, and overall user experience. These cookies collect information such as page visits, time spent on pages, and navigation patterns.

The data collected through analytics cookies is aggregated and anonymized and does not directly identify individual users.

Analytics technologies used by PEAK may include:

11.3 Marketing and Advertising Cookies

PEAK uses marketing cookies and similar technologies such as pixels, tags, and web beacons to deliver relevant advertising and measure the effectiveness of our marketing campaigns.

These technologies may track your interactions with our Site and help advertising partners understand that you have visited PEAK. This allows ads related to our services to be displayed to you on third-party websites based on inferred inserts and browsing behaviour.

Advertising cookies do not directly identify you but rely on browser and device information.

You may learn more about interest-based advertising and manage your preferences by visiting the AdChoices Canada opt-out page.

Marketing technologies used by PEAK may include:

12. TERMINATION

PEAK may suspend or terminate your access to the Site at any time, for any reason, without notice or liability.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes relating to these Terms shall be resolved exclusively in the courts located in British Columbia, Canada.

14. GENERAL TERMS

  • Entire Agreement: These Terms, together with our Privacy Policy and any legal notices published on the Site, constitute the entire agreement regarding your use of the Site.
  • Severability: If any part of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: No failure or delay by PEAK in exercising any right will operate as a waiver of that right.

CONTACT US

If you have questions about these Terms, please contact us at:

Privacy Officer
PEAK RSG Services Inc.
11782 Hammersmith Way #203
Richmond, BC V7A 5E2
Email: privacy@peakservices.ca